We are okay with you asking us any question that will help clear your doubt but before you do, we’d like to point out that most of the questions are already answered here on this page.
Let us see...
1. Unmatched brand range,
2. Unmatched product range, 3. Unmatched prices (we cut out the middlemen and source directly from the main distributor),
4. Each and every product is thoroughly checked before accepting them into stock,
5. Each and every product is thoroughly rechecked before packing and shipping to the customer,
6. Due to the delicate nature of the product, each purchase is carefully packed to ensure maximum protection against accidental damage during transit,
7. A supervisor ensures that every purchased is accompanied by the correct and full documentation including invoice, warranty card and user manual. This in turn ensures smooth transition through customs (where applicable) and also, should your watch ever be in need of repair, you will have no trouble getting it serviced.
8. At the end, what you saw at time of purchase, is what you shall receive.
9. Should you ever need it, our post-sales support is just as impressive.
10. Finally, each and every item is the real deal; 100% genuine with 100% genuine world-wide warranty.
11. If you receive courier packages at your address then, we will ship to you. If you are outside the U.S., unless your country forbids imports from the U.S, we will ship to you.
12. Our payment gateway is 100% safe, secure and regularly audited for security.
Depending on your selected choice during checkout, your purchase will either be shipped via DHL Express or Registered Parcel. Both the methods of shipping are very safe and require an acknowledgement of the parcel by the recipient. Both options come with tracking functionality.
Provided your address details are complete, your purchase will be shipped within 1 or 2 business days.
Every customer receives emailed intimation and it shall contain the parcel reference number or a DHL tracking number. You can use the tracking information to track the movement of your product.
The intimation will also contain estimated arrival dates. Every shipment is tracked at our end. If the delivery status shows a delay of more than 5 business days then our team will reach out to you.
You can also check the status of your order here: Order Status
Yes, we ship to all major international locations. For a complete list please click on the link.
Yes, simply give us the shipping address you wish to have your watch delivered to. If your shipping address is different from your billing address, our team might ask you to provide additional information before we proceed to ship your order. However, shipping address cannot be changed once the item has been shipped.
However, your own country might levy an import tax or duty. This will usually be equivalent to the GST or VAT in your country. Interestingly, customers often mention in their product review, that despite the import taxes, the product was much cheaper to buy from this website and they ended up saving a lot.
Someone has to be at the address to accept the delivery and sign the receipt.
All watches sold from BezelCaseDial are brand new and 100% genuine. We do not sell used, previously owned, or any replica watches. All watches are shipped in a watch box with all necessary documents.
Authorized dealers are required to sell at certain preset prices.
We bargain hard with our distributors and shipping companies on your behalf and we do this just so we can bring you the real deal inclusive of international warranty at prices no authorized dealer can match.
BezelCaseDial accept all major credit cards, through PayPal or Braintree - a PayPal owned company. Our payment gateway is completely safe and secure. PayPal is accepted by eBay and trusted by millions, while Braintree is among the leading merchant solutions providers with strong security measures. We do not have access to your credit card numbers or any other financial detail. Only PayPal use that information to process the payment.
Please contact us and we will inform you as soon as your preferred item is in stock.
Please write to us mentioning the brand and model. It would be even more helpful if you attach the product picture.
Once we send out your product for the shipment, we will send you an acknowledge email with the tracking number and the estimated date of arrival.
Kindly refer to the refund and exchange policy page.
Authorized dealers are required to sell at certain preset prices. Being unauthorized, it frees us from that obligation.
We bargain hard with our distributors on your behalf and we do this just so we can bring you the real deal inclusive of international warranty at prices no authorized dealer can match. Also, due to our impressive sales volumes, we bargain hard with the shipping companies. The combination ensures our competitive edge and your price advantage.
Unlike other online retailers, we physically stock our products and hence have full control over the packing and shipping.
Our website is secured with strong SSL certification with latest encryption to safeguard your information. Our site security is regularly audited by Sucuri Security. All payments are processed securely either through PayPal or Braintree - both of which are industry leading payment technologies with unmatched security.
While it would be impossible to answer this question accurately (unless we visit product page at Amazon), here are some pointers:
1. Refurbished. Please check to make sure you are not buying a refurbished item from whichever site you are comparing us with.
2. Re-stocked. The product might have minor scratches.
3. Shipping charges not included.
4. Lack of warranty. However, if you see a genuine watch at a lower total price elsewhere, just drop us an email and we will do our best to beat that price for you.